Event Updates - Loclie Guide

Send updates and announcements to people following your events.

Time to complete: 5 minutes

What Are Event Updates?

Event updates are announcements you can send to people who have subscribed to your event. Use them to:

Announce changes - Time, location, or format updates
Share information - Important details attendees should know
Send alerts - Weather warnings, cancellations
Build excitement - Reminders and teasers

Update Types

Available Types

When creating an update, select the type that best fits your announcement:

General:

Standard announcements
Information sharing
Regular communications

Schedule Change:

Time adjustments
Date changes
Agenda updates

Venue Change:

Location changes
New venue information
Address updates

Important:

Critical information
Urgent announcements
Must-know details

Cancellation:

Event cancelled
Postponement notices
Refund information

Sending Updates

From Event Dashboard

Go to Events on the Manage portal
Find the event you want to update
Click the Announcements button (bell icon)
You'll be taken to the Event Updates page

Creating an Update

Step 1: Click "Post New Update"

Opens the update creation form

Step 2: Select Update Type

Choose from: General, Schedule Change, Venue Change, Important, or Cancellation
Helps categorise the update for subscribers

Step 3: Write Title and Message

Title (required): A short heading for your update (e.g., "Event Time Changed")
Message (required): The full details of your announcement

Step 4: Post

Click "Post Update"
Update is published and subscribers are notified
You'll see a confirmation message

Who Receives Updates?

Subscribers

Updates are sent to people who have subscribed to your event. Users can subscribe by clicking the "Subscribe for Updates" button on your event's public page.

The updates page shows how many subscribers will receive your update.

How They See Updates

On the event detail page (updates appear as a chronological list)
In their notifications

Editing and Deleting Updates

Editing an Update

You can edit updates after posting:

Find the update in your list
Click the Edit icon (pencil)
Modify the title, message, or type
Click "Save Changes"

Deleting an Update

You can permanently delete updates:

Find the update in your list
Click the Delete icon (trash)
Confirm deletion

Viewing Update History

On the Updates Page

All your past updates are listed under "Previous Updates" with:

Update type badge (color-coded by type)
Title and message content
Date and time when published
Draft indicator (if not yet published)
Edit and delete action buttons

Best Practices

DO:

Be timely

Send updates as soon as changes occur
Don't leave people guessing
Give adequate notice

Be clear

Use a descriptive title
Include all relevant details in the message
Specify what action (if any) is needed

Use appropriate types

Select the right update type
Helps recipients understand urgency
Improves communication clarity

Keep it relevant

Only send necessary updates
Don't over-communicate
Respect subscribers' attention

DON'T:

Spam updates

Quality over quantity
Only send when needed
Don't overdo it

Send incomplete information

Include all details
Answer likely questions
Be thorough

Delay important updates

Cancellations need immediate notice
Changes should be communicated quickly
Time-sensitive info shouldn't wait

Update Examples

Schedule Change

Schedule Update: New Start Time
The event will now start at 7:30 PM instead of 7:00 PM. All other details remain the same. See you there!

Venue Change

Important: Venue Change
Due to weather, we've moved indoors to the Community Hall (123 Main St). Same time, different location. Follow signs for parking.

General Announcement

This Weekend: What to Bring
Quick reminder: Please bring a water bottle, sunscreen, and a chair or blanket. Food vendors will be on site. Can't wait to see you!

Cancellation

Event Cancelled
Unfortunately, we've had to cancel Saturday's event due to severe weather warnings. We'll announce a rescheduled date soon. Thank you for your understanding.

Frequently Asked Questions

Can I edit an update after posting?

Yes. You can edit any update you've posted. Click the edit icon next to the update to modify its title, message, or type.

Can I delete an update?

Yes. You can permanently delete any update by clicking the delete icon and confirming.

How many updates can I send?

There's no strict limit, but be mindful not to spam subscribers.

Can I schedule updates in advance?

Currently, updates are posted immediately. Post them when ready.

Do updates cost anything?

No! Sending updates is completely free.

Next Steps

Keep your attendees informed:

Event Dashboard - Manage all events
Creating Events - Add new events
Event Campaigns - Promote your events

Keep everyone in the loop!

Need help?