Loclie

For Business Owners

Managing Experiences

Create and manage distinct experiences and activities within your Loclie business.

Time to complete: 10 minutes

What Are Experiences?

Experiences are distinct activities or services within your business that deserve their own listing. They appear separately in search results and help customers discover the full range of what you offer.

Examples:

  • A pub with a bistro, live music venue, and function room
  • A farm offering farm tours, a farm shop, and seasonal fruit picking
  • A resort with a restaurant, day spa, and golf course
  • A caravan park with mini golf, a swimming pool, and kayak hire

When to Add an Experience

If your business has activities or services distinct enough that someone might search for them independently, they should be an experience. Your main business listing covers your primary identity.

Accessing Experiences

  1. Sign in to the Manage portal at manage.loclie.com.au
  2. Go to your Business Dashboard
  3. Click "Experiences" in the Quick Actions section
  4. Or go directly to manage.loclie.com.au/business-dashboard/experiences

Creating an Experience

Step 1: Click "Add Experience"

From the Experiences list page, click "Add Experience" in the top-right corner.

Step 2: Basic Details

Experience Name (required):

  • A clear, descriptive name (e.g., "Farm Tour", "Bistro Dining", "Mini Golf")

Description (required):

  • What the experience involves and what visitors can expect

Category (optional):

  • Select from grouped categories to help people find your experience in search

Step 3: Location

Use Business Address:

  • By default, the experience uses your business address
  • Toggle off if the experience is at a different location
  • Enter a separate address with autocomplete if needed

Step 4: Duration

Help visitors plan their time:

  • Set minimum and maximum time estimates
  • Options range from 15 minutes to a full day
  • Accurate durations help with journey planning features

Step 5: Opening Hours (optional)

  • Set specific opening hours for this experience
  • Supports multiple hour sets (e.g., weekday hours, weekend hours)
  • Independent from your main business hours

Step 6: Seasonal Availability (optional)

If the experience is seasonal:

  • Toggle "Seasonal" on
  • Set start and end dates for the season

Step 7: Audience & Pricing

Age Group:

  • All Ages, Adults, Families, Kids, or Seniors

Pricing:

  • Toggle "Free entry" if no charge
  • Or set a price range (from/to) for paid experiences

Step 8: Booking

Booking URL (optional):

  • Direct link to book this experience online

Booking Required:

  • Toggle on if visitors must book in advance

Step 9: Features & Attributes

Select attributes that apply to this experience:

Food & Drink - Serves food, BYO alcohol, Licensed venue, Takeaway available

Entertainment & Activities - Live entertainment, Gaming/pokies, Sports facilities, Free entry

Family & Accessibility - Kid-friendly, Pet-friendly, Wheelchair accessible

Facilities & Logistics - Accommodation, Outdoor area, Takes bookings, WiFi available, Has parking

These attributes help the AI search understand what your experience offers and surface it for relevant queries.

Step 10: Image (optional)

Upload a photo that represents this experience. A good image helps it stand out in search results.

Step 11: Submit

Click "Create Experience" to save. Your experience will be linked to your business and appear in search results.

Managing Existing Experiences

Editing

  1. Go to your Experiences list
  2. Click on the experience you want to edit
  3. Make your changes
  4. Click "Save Changes"

Deleting

  1. Open the experience you want to remove
  2. Click "Delete"
  3. Confirm deletion in the modal

Deletion is permanent

Deleted experiences cannot be recovered. Make sure you want to remove it before confirming.

Club Experiences

Clubs can also create experiences to showcase distinct activities at their venue. Club experiences work the same way and are managed from the Club Dashboard.

Where Experiences Appear

  • Search results on Loclie and through the Ask Bar
  • Your business page in a dedicated Experiences section
  • Town listings alongside other local activities
  • Journey planner (when enabled) for trip planning

Best Practices

DO:

  • Be specific with names and descriptions for each experience
  • Set accurate durations to help visitors plan their time
  • Upload quality images that showcase the experience
  • Mark attributes to improve searchability (e.g., kid-friendly, outdoor, accessible)

DON'T:

  • Duplicate your main business as an experience
  • Leave descriptions vague ("Fun for all!") instead describe what visitors will do
  • Forget seasonal dates if the experience is only available part of the year

Frequently Asked Questions

How many experiences can I add?

There is no limit. Add as many distinct experiences as your business offers.

Do experiences need to be approved?

Experiences go live immediately. They are associated with your already-approved business listing.

Can experiences have different opening hours from my business?

Yes. Each experience can have its own opening hours, independent of your main business.

Next Steps

Get the most from your listing:

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